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Virtual Terminal

  • Void Unsettled Transactions

    To void unsettled transactions: Step 1: Select Group Void from the Filter By: drop-down list. Step 2: Click View. Only those transactions that are eligible for voiding are listed Step 3: Click the che...

  • Transaction Status

    The following is a list of transaction statuses; not all might be available from Virtual Terminal or search options. Approved Review—this status is specific to eCheck.Net. Transactions with this statu...

  • Transaction Types

    The following are valid transaction types; not all might be available through the Virtual Terminal: Authorization Only – This transaction type is sent for authorization only. The transaction will not ...

  • View and Print Receipts

    The Transaction Confirmation page allows you to view and print a transaction receipt.   To print a transaction receipt: Step 1: Click View Printable Receipt. The Receipt window opens, listing merchant...

  • Submit a Credit Card Refund

    Select this option to return funds to a customer’s credit card as a refund for a previously entered, settled transaction. Refunds require the payment gateway-assigned transaction ID of the original tr...

  • Submit a Credit Card Charge

    Step 1: Select a Payment Method      Select Charge a Credit Card from the list of options.      Note: Charge a Credit Card is the default payment method. Step 2: Select a Transaction Type Select a tra...