Transaction Status

The following is a list of transaction statuses; not all might be available from Virtual Terminal or search options.

• Approved Review—this status is specific to eCheck.Net. Transactions with this status were approved while awaiting processing.

• Authorized/Pending Capture—these transactions have been authorized by the processor but will not be sent for settlement until a capture is performed

• Captured/Pending Settlement—these transactions have been approved and captured, and will be picked up and sent for settlement at the transaction cut-off time.

• Authorized/Held Pending Release—transactions with this status are part of a larger order for which complete payment has not yet been received. Each individual transaction pays for part of the total order amount.

• Could Not Void—transactions with this status experienced a processing error during a payment gateway-generated void. You can resubmit these voids if the batch is still open.

• Refund/Pending Settlement— Transactions with this status have been submitted for refund and will be picked up and sent for settlement at the transaction cut-off time.

• Refund—these are transactions that have been submitted and authorized for refund.

• Declined— these are transactions that were not approved at the processor. These transactions cannot be captured nor submitted for settlement.

• Expired—these are transactions that were authorized but never submitted for capture within the 30-day limit. Transactions typically expire approximately 30 days after the initial authorization.

• Failed Review—t his status is specific to eCheck.Net. Transactions with this status failed review while awaiting processing.

• FDS – Authorized/Pending Review—this status is specific to the Fraud Detection Suite. Transactions with this status were successfully authorized by the processor, buttriggered one or more fraud filters which had the action “Authorize and hold for review.”

• FDS – Pending Review— this status is specific to the Fraud Detection Suite. Transactions with this status triggered one or more fraud filters which had the action ”Do not authorize, but hold for review.” Transactions are placed in this state before being sent for authorization.

• Settled Successfully—these are transactions that have been approved and successfully settled.

• Under Review—t his status is specific to eCheck.Net. Transactions with this status are currently being reviewed before being submitted for processing.

• Voided—these transactions have been voided and will not be sent for settlement. No further action can be taken for a voided transaction.