Telephone Payments

A user can receive a request to have a payment taken electronically from a customer's account over the telephone.

1. Log in to the system, and select Transactions from the left main menu.

2. Select Telephone Payment, either from ACH Processing or Card Processing.
3. Select Add/Search Customer from the top of the page.
4. Locate and select the customer you intend to run the payment for.
5. Once you have selected a customer, enter any payment information as needed and select Continue.
6. For ACH check processing, specify the NACHA-required customer authorization obtained for this payment. This is not a requirement for credit card payments.

7. Select Process Payment to finish.