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Telephone Payments

1. Log in to the system, and select Transactions from the left menu bar.

2. Select a Telephone Payment, either from under ACH processing or Card processing, depending on the type of payment you wish to process.

3. Fill out all required payment and customer information fields, which are designated by an asterisk. Once all required fields have been filled, complete any optional fields as desired. Select Continue at the bottom of the page.
4. ACH payments have a NACHA requirement for customer authorization compliance. For ACH payments, follow the prompts to specify the appropriate authorization you have. This is not a requirement for credit card payments. Select Process Payment to continue.

5. The system will generate a payment confirmation. Select View Transaction to see more information about the transaction. You may also select Process Another Transaction to run an additional payment.

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  1. Justine Krebs

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