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Payments

  • Set Up and Connect to Converge Mobile

    Converge offers an alternative way to accept payments with our Converge Mobile app. It's free and available in the Google Play Store and Apple App Store. In order to use the mobile offering, your acco...

  • Edit a Recurring or Installment Transaction

    Your business is unique and the way you process transactions can vary. You can stay on top of ever-changing business needs by editing a recurring or installment transaction. 1. Select Recurring in Con...

  • Upload a Batch

    You can upload batches of payments manually by using the Converge batch import feature.    1. On the Payments screen, click the New Payment drop-down menu. Select Import Transactions.   2. On the Impo...

  • Set Up a Recurring/Installment Payment

    Recurring/installment payments enable you to bill your customers at regular intervals for a set amount and provides payment flexibility for your customers. *Note: Our Product Designers are working dil...

  • Settle a Batch Manually

    A step-by-step guide for how to settle a batch. When you set up your Converge account, you decided when you'd like your payments to settle at the end of every day. In the event you'd like to settle a ...

  • Void Transactions

    A step-by-step guide for voiding transactions in Converge. If you make a mistake or if your customer changes their mind, you can easily void the transaction. Voiding means the transaction is not proce...

  • Force a Refund Transaction

    If you need to refund a transaction in Converge and cannot easily find the original sale transaction, you can force a refund by completing these steps: 1. In the Converge UI, click the Payments tab. 2...

  • Refunding an Existing Transaction

    To refund an existing transaction in Converge, complete the following steps:   1. In Converge, click the Payments tab. Next, click Settled Batches.            2. Locate the batch and Click to open. 3....