Issuing Credit

1. Log in to the system, and select Transactions from the left main menu.

2. Select Issue Credit, whether from ACH processing or credit card processing, depending on the credit you wish to issue.

3. Fill out all the required fields to issue the credit, designated by an asterisk.
4. Select Continue at the bottom of the page.

NOTE: If you need to process a same-day ACH credit, choose the Same Day ACH option under the Credit/Refund Amount field on the Issue Credit page via ACH Processing.